What You Need Before You Start
Your email address (e.g. name@yourcompany.ca)
Your email password
Internet access on the iPhone or iPad
Step-by-Step Setup
1. Install Outlook (if not already installed)
Open the App Store
Search for Microsoft Outlook
Install the app
2. Add the Account
Open Outlook
Tap Get Started (or tap your profile icon → Add Account)
Enter your email address
Tap Add Account
When prompted, choose Sign in
Outlook will automatically detect it as a Microsoft Exchange / Microsoft 365 account.
3. Sign In
Enter your email password
If prompted, complete multi-factor authentication (MFA) - click this link for detailed instructions
Tap Accept when asked to allow Outlook to access your mailbox
4. Finish
Outlook will sync your email, calendar, and contacts
This may take a few minutes the first time
You’re done ✅
Need further assistance? Don't hesitate to contact us.
Office Works
Solutions That Work, Care That Counts.
Call or Text: 519.863.6336 - Email: support@officeworks.ca
Website: www.OfficeWorks
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