Configure iOS Mail - Microsoft Exchange

What You’ll Need

• Your Microsoft 365 email address (e.g., name@company.ca)

• Your password

• Internet connection

• MFA method ready (if enabled)

Step 1 – Install Outlook

1. Open the App Store

2. Search for Microsoft Outlook

3. Install and open the app

Tip: The icon for Microsoft Outlook looks like this: 

Step 2 – Add Your Account

1. Open Outlook

2. Tap Add Account

3. Enter your full email address

4. Tap Add Account

Outlook will automatically recognize it as a Microsoft 365 account.

Step 3 – Sign In

1. Enter your password

2. Complete multi-factor authentication (MFA) if prompted

3. Tap Accept to grant permissions

Outlook will then sync:

• Email

• Calendar

• Contacts

If Automatic Setup Fails (Manual Setup)

1. Choose Set up account manually

2. Select Exchange

3. Enter:

   • Server: outlook.office365.com

   • Username: Full email address

   • Password: Email password

   • Leave Domain blank

4. Save

Recommended

Outlook is preferred over Apple Mail for Microsoft 365 because it:

• Supports modern authentication (MFA)

• Handles shared mailboxes better

• Complies with most business security policies

Need further assistance?  Don't hesitate to contact us.

Office Works

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Call or Text: 519.863.6336  -  Email: support@officeworks.ca

Website: www.OfficeWorks.ca